Customer Support

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Support

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Frequently Asked Questions

How do I order?

You can place your order via our website (www. abakingcompany.shop) and select your favorite cookie flavors. Also you can order via Instagram and Facebook Shop. However, if you order through social media you can not pick specific flavors, and you will only receive "Not Easily Broken," "Got Damn Caramel," and "Chunky Thighs."
How long will it take for me to receive the cookies?

Please allow 2-5 business days to complete your order before shipping. Shipping usually takes up to 3-5 business days. Once we ship your order we are not in control of the postal services delivery time. Delays are possible due to weather conditions.
Can I warm my cookies in the microwave or in the oven?

Microwave!! We recommend microwaving them for 5- 10 seconds.
Where is my order?

We know the anticipation is sweeter than a freshly baked cookie, and we're working diligently to get your order to you ASAP! Our team is carefully crafting and packing your treats with love, ensuring every bite is worth the wait. Rest assured, your order is on its way to your doorstep, ready to bring smiles and sweetness to your day. Keep an eye on your email for tracking updates, and in the meantime, imagine the delightful aroma of our goodies wafting your way. 🤗📦🍪 #ComingSoon #CheckYourEmail
Will the cookies be stale when I receive them?

Nope! We don't bake them until you order. Our cookies are quaranteed fresh! They are tightly sealed, and the estimated shelf life is 2-3 weeks or 2 months refrigerated.

FAQ